Common Questions about Vacation Rental Homes

Q: What time is check-in?

A: Check-in starts at 4pm.

Q: What if I am arriving late?

A: We understand if you need to arrive later in the day. We do, however, politely ask you to call us and let us know if this is the case. You can reach us at 231-421-5525.  We'll leave the light on. 

Q: Are your houses pet-friendly?

A: Yes, we do have some homes that are pet-friendly. Please check that the house you are interested is pet-friendly by visiting our Vacation Rentals section.  Some additional charges may apply.

Q: Where is your town located?

A: We are located just north of Cadillac and South of Petoskey, in beautiful Northern Michigan.  Please refer to our Driving Directions section for more details on finding your way to Traverse City.

Q: What time is check-out?

A: Check-out time is 10am.

Q: What is your cancellation policy?

A: If you need to cancel your reservations more than 90 days prior to your arrival, you will receive a full refund.  If the cancellation is within 45-90 days of your booking, half of the rent is refunded. There is no refund on bookings within less than 45 days.

Q: I cannot find an answer to my question!

A: If you were not able to find an answer on our website, please contact us directly and we will get back to you as soon as we can. Visit our Contact Us page to fill out a quick form, or call us at 231-421-5525. If you decide to call outside of our working hours, please leave a message and we will get back to you in the morning. Thank you for your interest!